Shipping policy
Shipping Policy for Equine Balanced Support
Thank you for choosing Equine Balanced Support for your equine nutrition and wellness needs. Please review our shipping policy to understand the terms and conditions related to the shipping of your order.
Order Processing Time
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All orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
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Orders placed after 3 PM EST or on weekends will begin processing on the next business day.
Shipping Confirmation and Tracking
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Once your order has been processed and shipped, you will receive an email confirmation containing your shipment tracking number. This allows you to monitor the delivery status of your package.
Shipping Rates and Delivery Times
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Shipping rates are calculated at checkout based on your selected shipping method and delivery location.
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Estimated delivery times are provided during checkout, but please note that these are subject to carrier conditions and may vary.
Delivery Issues
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Equine Balanced Support is not responsible for shipping delays caused by the carrier, weather, or other factors beyond our control.
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If your package is delayed, lost, or damaged in transit, please contact the carrier directly using the tracking information provided in your shipment confirmation email.
Address Accuracy
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To ensure timely delivery, please verify that your shipping address is complete and accurate at checkout. Equine Balanced Support is not liable for delays or additional costs incurred due to incorrect or incomplete shipping information.
Contact Us
For any questions or concerns regarding your shipment, please contact our customer support team at contact@equinebalancedsupport.com. We’re here to assist you and ensure a seamless shopping experience.
Thank you for trusting Equine Balanced Support with your equine care needs!